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Customer Resource Management (CRM)
Solutions for Business Communications and Sales Support
Microsoft
Business Solutions - Customer Resource Management (CRM)
Microsoft
CRM
integrates
with Microsoft Office, Microsoft Business Solutions for
Financial Management, and other business systems to give
employees a complete view of customer information. The ease
of integration with Microsoft Office is of particular
value—enabling staff to access Microsoft CRM information
from Microsoft Office Outlook and work online or offline
with access to sales functionality.
The simple configuration and ease
of use of Microsoft CRM helps employees become productive
fast, with little training. Easy-to-use wizards help you
customize Microsoft CRM to your business specifications.
Additionally, your Microsoft Certified Partner can help you
customize your Microsoft CRM solution for integration with
third-party applications.
Fast Facts |
Editions |
Microsoft CRM is available in two editions, Standard
and Professional, and in three modules—Sales,
Customer Service, and Suite.
Compare editions.
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Licensing |
Choose the edition you need, check pricing, and find
a partner who can help you get started.
Learn about the four steps to licensing. |
Languages |
Microsoft CRM is available in U.S. and International
English, German, French, Spanish, Italian, Danish,
Dutch, Brazilian Portuguese, and Hebrew. |
System Requirements |
Learn about the hardware and software requirements
necessary to implement Microsoft CRM.
Review requirements. |
Support |
Support professionals and self-support options offer
around-the-clock access to information.
Evaluate support programs. |
Integration |
Microsoft CRM integrates with Microsoft Office,
Microsoft Business Solutions for Financial
Management, and third-party applications.
Get integration information. |
Customization |
Wizards help customize Microsoft CRM, and your
Microsoft Certified Partner can help customize and
integrate third-party applications, tools, and
services.
See add-on applications from independent solution
developers. |
Training |
eLearning from Microsoft Business Solutions gives
you access to training 24 hours a day, seven days a
week.
Review training options. |
Please call us at 301.972.6965 with any questions or
concerns on CRM!
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